or apply directly on MongoDB's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days MongoDB's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of MongoDB's roles list one
- Ghost-job risk at MongoDB
- low 0 stale, 7 reposted of 411 open
- Hiring momentum
- 575 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from MongoDB's own greenhouse board since 2026-08-03. Full hiring picture for MongoDB.
About this role
As a Strategic Customer Success Manager at MongoDB, you will act as a trusted advisor to major strategic accounts, helping them navigate their long-term IT transformations using MongoDB's capabilities. Your role involves maximizing customer lifetime value, driving retention, and fostering executive-level advocacy through deep relationships with C-suite and technical leaders. You will also manage a portfolio of significant accounts, ensuring they achieve their business goals and derive maximum value from their MongoDB investments.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MongoDB as an employer.
What you need
- 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product
- 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business
- Excellent verbal and written communication skills with the ability to influence technical and business outcomes at the C-suite level
- Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience
What you get
- Equity
- Participation in the employee stock purchase program
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
Worth weighing
- No specific salary figure provided beyond the range
- Role involves significant responsibility for customer health and revenue realization, which may lead to high pressure
- Position requires extensive experience and may not be suitable for those early in their careers
Summarised from MongoDB's posting. Read the full original.
Listed by MongoDB on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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