or apply directly on MongoDB's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days MongoDB's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of MongoDB's roles list one
- Ghost-job risk at MongoDB
- low 0 stale, 7 reposted of 411 open
- Hiring momentum
- 575 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from MongoDB's own greenhouse board since 2026-08-03. Full hiring picture for MongoDB.
About this role
As a Strategic Customer Success Manager at MongoDB, you will serve as a trusted advisor to significant strategic accounts, helping them navigate their long-term roadmaps with MongoDB's technology. Your role will involve maximizing customer lifetime value, driving retention, and fostering executive-level advocacy by building relationships with C-suite and technical leaders. You'll also manage a portfolio of accounts, ensuring they achieve their business goals through comprehensive account programs and proactive risk management.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MongoDB as an employer.
What you need
- 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product
- 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business
- Excellent verbal and written skills in both German and English languages with the proven ability to influence technical and business outcomes at the C-suite level without direct authority
- Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience
What you get
- Supportive and enriching culture
- Employee affinity groups
- Fertility assistance
- Generous parental leave policy
Worth weighing
- Hybrid working model requires candidates to be based in Germany
- Role involves managing complex accounts which may require significant travel or coordination across global teams
- No specific salary or compensation details provided
Summarised from MongoDB's posting. Read the full original.
Listed by MongoDB on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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