or apply directly on Moneyboxapp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Moneyboxapp's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- No 0% of Moneyboxapp's roles list one
- Ghost-job risk at Moneyboxapp
- low 0 stale, 4 reposted of 20 open
- Hiring momentum
- 32 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Moneyboxapp's own lever board since 2026-08-04. Full hiring picture for Moneyboxapp.
About this role
As a Customer Operations Team Leader at Moneybox, you will oversee a team of Executives, providing guidance and support while managing workflows and handling escalations. Your role will involve ensuring efficient back-end processes and delivering exceptional service to customers and third parties, particularly in relation to ISA transfers and home purchasing support. This position is crucial for maintaining the smooth operation of the Customer Operations team and enhancing customer experiences.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Moneyboxapp as an employer.
What you need
- Experience in a leadership role within customer operations or a similar field
- Strong problem-solving skills
- Ability to manage workflows and handle escalations
- Exceptional customer service skills
- Experience interacting with external parties such as financial service providers and solicitors
Worth weighing
- The role is an 18-month fixed-term contract
- No visa sponsorship available, and overseas applications are not considered
- The position requires candidates to be based in the UK due to the hybrid working policy
- Pre-employment checks will be conducted, including criminal record and adverse credit history checks
Summarised from Moneyboxapp's posting. Read the full original.
Listed by Moneyboxapp on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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