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MNTN

Platform Experience Manager

MNTN · United States

Posted about 2 months ago

or apply directly on MNTN's site. We never take the application ourselves.

Is this posting real?

This role has been open
58 days
MNTN's roles stay open a median of 64 days
Reposted
No
Salary listed
No
0% of MNTN's roles list one
Ghost-job risk at MNTN
high
15 stale, 1 reposted of 18 open
Hiring momentum
33 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from MNTN's own greenhouse board since 2026-08-03. Full hiring picture for MNTN.

About this role

As a Platform Experience Manager at MNTN, you will serve as a customer-facing subject matter expert, helping clients resolve technical inquiries and ensuring they maximize their use of the platform. You will also act as a liaison between customers and internal teams, providing insights on customer needs and trends to inform product development and improvements. Your role involves managing communications during product launches and addressing customer-impacting issues to enhance overall customer satisfaction and retention.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MNTN as an employer.

What you need

  • 3+ years of experience in a customer-facing technical role such as technical support, solutions engineering, platform enablement, or customer success
  • Prior experience in AdTech or performance marketing
  • Proven ability to troubleshoot complex platform issues, triage bugs, and communicate technical concepts clearly to both customers and engineering teams
  • Clear and effective verbal and written communication skills, with the ability to adapt messaging for technical and non-technical audiences
  • Strong cross-functional instincts, comfortable partnering across Product, Engineering, Revenue, and Enablement teams to get things done
  • Highly organized with the ability to manage a high volume of concurrent issues and projects without losing attention to detail or follow-through

Worth weighing

  • No salary listed
  • Role involves significant customer interaction and technical troubleshooting
  • Position requires balancing multiple projects and issues simultaneously
  • The company emphasizes a people-first culture and innovation through AI

Summarised from MNTN's posting. Read the full original.

Listed by MNTN on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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