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Mixpanel

Senior Customer Strategy & Operations Manager

Mixpanel · San Francisco, US (Hybrid)

Posted about 3 months ago · $174,600 - $213,400

or apply directly on Mixpanel's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Mixpanel's roles stay open a median of 66 days
Reposted
No
Salary listed
Yes
44% of Mixpanel's roles list one
Ghost-job risk at Mixpanel
high
84 stale, 1 reposted of 86 open
Hiring momentum
113 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Mixpanel's own greenhouse board since 2026-08-03. Full hiring picture for Mixpanel.

About this role

As a Senior Customer Strategy & Operations Manager at Mixpanel, you will act as a strategic advisor to the VP of Global Customer Success, focusing on understanding, retaining, and growing the customer base. Your role involves analyzing customer data, forecasting revenue, managing operational processes, and building AI-powered tools to enhance customer success initiatives. You will collaborate closely with leadership and other teams to ensure alignment and drive impactful outcomes.

Our read on this posting3.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mixpanel as an employer.

What you need

  • 5+ years operating in Revenue Strategy, Sales Strategy, CS Operations, or Business Operations at a high-growth B2B SaaS company
  • Direct experience supporting a Customer Success or Post-Sales organization
  • Hands-on experience with a Customer Success platform
  • Strong technical and analytical instincts, including SQL proficiency
  • Enterprise product experience
  • Structured thinking and commercial judgment

What you get

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Pre-Tax Benefits including 401(K)

Worth weighing

  • No specific mention of remote work flexibility beyond hybrid
  • Role involves significant hands-on data work, which may not appeal to all candidates
  • Focus on AI tools suggests a need for comfort with evolving technology

Summarised from Mixpanel's posting. Read the full original.

Listed by Mixpanel on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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