or apply directly on Mixpanel's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Mixpanel's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 44% of Mixpanel's roles list one
- Ghost-job risk at Mixpanel
- moderate 27 stale, 1 reposted of 86 open
- Hiring momentum
- 113 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Mixpanel's own greenhouse board since 2026-08-03. Full hiring picture for Mixpanel.
About this role
As a Senior Customer Strategy & Operations Manager at Mixpanel, you will act as a strategic advisor to the VP of Global Customer Success, focusing on understanding, retaining, and growing the customer base. Your role involves analyzing customer data to drive upsell and reduce churn, managing forecasting for post-sales, and collaborating with leadership to ensure effective operational processes. Additionally, you will work on integrating AI tools to enhance customer success operations.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mixpanel as an employer.
What you need
- 5+ years operating in Revenue Strategy, Sales Strategy, CS Operations, or Business Operations at a high-growth B2B SaaS company
- Direct experience supporting a Customer Success or Post-Sales organization
- Hands-on with a CS platform
- Strong technical and analytical instincts, including SQL proficiency
- Enterprise product experience
- Structured thinking and commercial judgment
What you get
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
Worth weighing
- No salary listed
- Role requires hands-on data analysis and technical skills
- Focus on customer success and post-sales processes may limit exposure to other areas of the business
Summarised from Mixpanel's posting. Read the full original.
Listed by Mixpanel on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Mixpanel
- Renewals Manager, EMEALondon, UK (Hybrid)
- Account Executive, LATAM (Spanish)Remote, US
- Strategic Account Executive, Select AccountsRemote, US (Remote)
- Strategic Account Executive, Select AccountsNew York City, US (Remote)
- Senior Account Executive, Select AccountsNew York City, US (Remote)
- Senior Account Executive, Select AccountsRemote, US (Remote)
- Customer Value Architect IIISan Francisco, US (Remote)
- Customer Value ArchitectSan Francisco, US (Remote)