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Mixpanel

Customer Value Architect

Mixpanel · San Francisco, US (Remote)

Posted about 2 months ago · $174,600 - $213,400

or apply directly on Mixpanel's site. We never take the application ourselves.

Is this posting real?

This role has been open
64 days
Mixpanel's roles stay open a median of 66 days
Reposted
No
Salary listed
Yes
44% of Mixpanel's roles list one
Ghost-job risk at Mixpanel
high
84 stale, 1 reposted of 86 open
Hiring momentum
113 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Mixpanel's own greenhouse board since 2026-08-03. Full hiring picture for Mixpanel.

About this role

As a Customer Value Architect at Mixpanel, you will serve as a relationship-first advisor, connecting customer investments to tangible outcomes. Your role involves managing a defined book of accounts, ensuring customers achieve their expected ROI through product usage, and collaborating with various stakeholders to enhance adoption and value plans. You'll also lead enablement sessions and monitor customer health signals to foster deeper engagement with Mixpanel's analytics platform.

Our read on this posting4.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mixpanel as an employer.

What you need

  • 2 - 4 years of experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience
  • A track record of building relationships across a range of stakeholders, from business partners to technical teams
  • The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders
  • Growing experience connecting product usage to customer outcomes and ROI
  • Comfort supporting adoption plans that tie daily work to a customer's larger goals
  • Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots

Nice to have

  • Background in product analytics, growth, or data-driven product development
  • Experience in a technical advisory or professional services capacity
  • Familiarity with analytics instrumentation, event tracking, or data tooling.

What you get

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Worth weighing

  • No specific mention of remote work flexibility beyond the location stated
  • The role requires a balance of technical and relationship-building skills, which may be challenging for some candidates
  • Compensation range is provided, but individual pay is determined by various factors, which may lead to variability in offers

Summarised from Mixpanel's posting. Read the full original.

Listed by Mixpanel on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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