or apply directly on Mixpanel's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Mixpanel's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 44% of Mixpanel's roles list one
- Ghost-job risk at Mixpanel
- moderate 27 stale, 1 reposted of 86 open
- Hiring momentum
- 113 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Mixpanel's own greenhouse board since 2026-08-03. Full hiring picture for Mixpanel.
About this role
The Customer Value Architect at Mixpanel is responsible for connecting customer investments in Mixpanel to measurable business outcomes. This role involves building relationships with stakeholders, supporting customer adoption plans, and monitoring product usage to ensure customers achieve their expected ROI. The position requires collaboration with account teams and the ability to translate technical concepts for non-technical stakeholders.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mixpanel as an employer.
What you need
- 2 - 4 years of experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience
- A track record of building relationships across a range of stakeholders, from business partners to technical teams
- The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders
- Growing experience connecting product usage to customer outcomes and ROI
- Comfort supporting adoption plans that tie daily work to a customer's larger goals
- Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots
Nice to have
- Background in product analytics, growth, or data-driven product development
- Experience in a technical advisory or professional services capacity
- Familiarity with analytics instrumentation, event tracking, or data tooling.
What you get
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
Worth weighing
- No salary listed
- Role involves a mix of technical and non-technical responsibilities, which may require strong communication skills
- The position emphasizes relationship-building and collaboration, which may not suit candidates who prefer independent work
Summarised from Mixpanel's posting. Read the full original.
Listed by Mixpanel on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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