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Mixpanel

Customer Value Architect, EMEA

Mixpanel · London, UK (Hybrid)

Posted about a month ago

or apply directly on Mixpanel's site. We never take the application ourselves.

Is this posting real?

This role has been open
43 days
Mixpanel's roles stay open a median of 66 days
Reposted
No
Salary listed
No
44% of Mixpanel's roles list one
Ghost-job risk at Mixpanel
high
84 stale, 1 reposted of 86 open
Hiring momentum
113 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Mixpanel's own greenhouse board since 2026-08-03. Full hiring picture for Mixpanel.

About this role

The Customer Value Architect role at Mixpanel focuses on building strategic relationships with high-value accounts to ensure they achieve their desired outcomes using Mixpanel's analytics platform. This involves understanding customer business challenges, developing success plans, and driving product adoption while collaborating with internal teams. The role is not technical but requires strong consultative skills to connect product usage to business value and to lead customer enablement sessions.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mixpanel as an employer.

What you need

  • Experience in Customer Success, management consulting, or a related field supporting complex B2B SaaS accounts
  • A track record of managing relationships at every level across different functions and influencing decisions at the C-suite level
  • The ability to translate technical concepts into business terms for non-technical stakeholders
  • Demonstrated ability to drive platform adoption and connect product usage to customer business outcomes
  • Experience building and executing strategic value and adoption plans
  • Hands-on experience with agentic or AI-native tooling.

Nice to have

  • Background in product analytics, growth, or data-driven product development
  • Experience in a technical advisory or solutions capacity
  • Familiarity with analytics instrumentation, event tracking, or data tooling.

What you get

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off

Worth weighing

  • The role is not technical despite the 'architect' title, which may not appeal to those seeking engineering-focused positions.
  • The emphasis on AI maturity and usage may require candidates to be comfortable with AI tools and concepts.
  • The position involves significant collaboration with internal teams, which may require strong interpersonal skills and adaptability.

Summarised from Mixpanel's posting. Read the full original.

Listed by Mixpanel on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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