or apply directly on Maven Clinic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Maven Clinic's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 84% of Maven Clinic's roles list one
- Ghost-job risk at Maven Clinic
- high 20 stale, 1 reposted of 37 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Maven Clinic's own greenhouse board since 2026-08-03. Full hiring picture for Maven Clinic.
About this role
As a Senior Client Support Associate at Maven Clinic, you will be responsible for resolving client issues, evaluating custom requests, and monitoring client performance. You will analyze data to identify trends, manage a portfolio of client threads, and collaborate with various internal stakeholders to ensure client satisfaction. This role requires sound judgment and the ability to prioritize tasks effectively while also mentoring newer team members as the team expands.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Maven Clinic as an employer.
What you need
- 4-6 years in a client support, operations, or client-facing ops role
- Proven track record managing complex, multi-stakeholder projects
- Strong analytical and problem-solving skills
- Clear, concise executive communication skills
- Experience with escalation, exception-handling, or decision-approval workflows
- Bachelor's degree or equivalent experience
Nice to have
- Knowledge of key trends in the healthcare industry, particularly in women's and family health
- Prior payer-side experience at a health plan, TPA, or health services organization
- Familiarity with tools like Salesforce, JIRA, and Looker
- Experience working in a high-growth or startup environment
What you get
- Employer-covered health, dental, and insurance plan options
- Access to the full platform and specialists for mental health and family planning
- Whole-self care through wellness partnerships
- Hybrid work model with in-office meals and work together days
- 16 weeks 100% paid parental leave and new parent stipend
- Annual professional development stipend and access to a personal career coach
Worth weighing
- No specific mention of remote work flexibility for all locations, only for certain cities
- Base salary range provided but individual pay decisions vary based on qualifications and experience
- Requires active work authorization in the US
Summarised from Maven Clinic's posting. Read the full original.
Listed by Maven Clinic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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