Mark43

Technical Account Manager

Mark43 · Manchester

Posted 19 days ago

or apply directly on Mark43's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Mark43's roles stay open a median of 45 days
Reposted
No
Salary listed
No
18% of Mark43's roles list one
Ghost-job risk at Mark43
high
25 stale, 1 reposted of 33 open
Hiring momentum
47 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Mark43's own greenhouse board since 2026-08-03. Full hiring picture for Mark43.

About this role

As a Technical Account Manager at Mark43, you will be responsible for driving customer success for UK accounts by implementing and troubleshooting technical services for public safety agencies. Your role involves analyzing customer needs, advocating for them, and collaborating with various teams to ensure satisfaction and effective product use. You will also track account metrics and guide stakeholders through technical implementations, all while fostering long-term relationships with clients.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mark43 as an employer.

What you need

  • At least 5 years of experience in a technical account management role at an enterprise software company
  • Proven experience with strong technical support skills across pre- and post-sales
  • Technical expertise in digital technologies, SaaS, and front-end development
  • Excellent communication, analytical, and problem-solving skills
  • Ability to work from the customer site in Manchester up to 5 days a week

What you get

  • 28 days holiday plus UK bank holidays
  • Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents
  • 18 weeks paid parental leave for primary caregivers plus a ramp-back programme
  • Income protection (75% of salary) and death in service cover (4x salary), fully paid
  • Pension through Nest with 3% employer contribution
  • Gym reimbursement for you and your partner

Worth weighing

  • No salary listed
  • Role requires completion of Non-Police Personnel Vetting (NPPV) security clearance up to level 3

Summarised from Mark43's posting. Read the full original.

Listed by Mark43 on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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