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MariaDB plc

Enterprise Customer Success Manager

MariaDB plc · Remote - Malaysia

Posted about 3 months ago

or apply directly on MariaDB plc's site. We never take the application ourselves.

Is this posting real?

This role has been open
75 days
MariaDB plc's roles stay open a median of 82 days
Reposted
No
Salary listed
No
17% of MariaDB plc's roles list one
Ghost-job risk at MariaDB plc
high
18 stale, 1 reposted of 18 open
Hiring momentum
37 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from MariaDB plc's own greenhouse board since 2026-08-03. Full hiring picture for MariaDB plc.

About this role

The Enterprise Customer Success Manager at MariaDB will focus on ensuring the long-term success and retention of a portfolio of customers using MariaDB database solutions. This role involves onboarding new customers, driving product adoption, addressing customer issues, and collaborating with various teams to maximize customer value and satisfaction. The CSM will also conduct regular business reviews and act as a trusted advisor to help customers achieve their business goals.

Our read on this posting2.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MariaDB plc as an employer.

What you need

  • 2-4 years of experience in customer-facing roles within enterprise software
  • Fluency in English, both written and spoken
  • Excellent time management and organization skills
  • Ability to develop and maintain C-Level relationships
  • Comprehensive understanding of customer success principles
  • Strong understanding of MariaDB features, architecture, and common use cases in enterprise solutions

Nice to have

  • Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills
  • Ability to deliver custom ROI analysis for your customer portfolio
  • Proficient in identifying and understanding complex business needs as they relate to MariaDB

What you get

  • Competitive compensation package
  • 25 days paid annual leave (plus holidays)
  • Massive degree of flexibility and freedom
  • Unparalleled learning and growth opportunities

Worth weighing

  • Travel requirement of up to 40% within the region
  • No work visa or relocation sponsorship offered
  • Salaries for candidates outside the U.S. will vary based on local compensation structures

Summarised from MariaDB plc's posting. Read the full original.

Listed by MariaDB plc on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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