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Luxurypresence

Director, Client Success - Austin, TX (Hybrid)

Luxurypresence · Austin, TX

Posted 16 days ago · $160,000 - $190,000

or apply directly on Luxurypresence's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Luxurypresence's roles stay open a median of 44 days
Reposted
No
Salary listed
Yes
10% of Luxurypresence's roles list one
Ghost-job risk at Luxurypresence
low
0 stale, 3 reposted of 29 open
Hiring momentum
38 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Luxurypresence's own lever board since 2026-08-04. Full hiring picture for Luxurypresence.

About this role

The Director of Client Success at Luxury Presence will lead a team focused on client retention and expansion within the real estate sector. This role involves managing a team of Client Success Managers, owning retention metrics, and developing operational strategies to enhance client outcomes. The position requires a strong emphasis on utilizing AI and data-driven approaches to improve team efficiency and client engagement.

Our read on this posting4.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Luxurypresence as an employer.

What you need

  • 8+ years in Client Success or account management
  • At least 3 years leading leaders (managing managers)
  • Proven track record owning and hitting gross and net retention or renewal and expansion targets
  • Experience scaling a CS team in a high-growth SaaS or subscription business
  • Built operating infrastructure: health scoring, segmentation, playbooks, forecasting
  • Deeply execution-oriented with a strong sense of ownership over the number and the team

Nice to have

  • Experience in proptech, real estate technology, or serving SMB and entrepreneur clients

What you get

  • Base salary: $160,000 - $190,000
  • Annual performance bonus
  • Equity
  • Comprehensive benefits

Worth weighing

  • Hybrid role with several days per week in the Austin office
  • Focus on AI and automation may require adaptability to new technologies
  • High expectations for performance management and team leadership

Summarised from Luxurypresence's posting. Read the full original.

Listed by Luxurypresence on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Luxurypresence

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Apply to a Director, Client Success - Austin, TX (Hybrid) position at Luxurypresence