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KnowBe4

Tech Support (Fluent in German) (Position located in Berlin, Germany)

KnowBe4 · Berlin, Germany

Posted 16 days ago

or apply directly on KnowBe4's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
KnowBe4's roles stay open a median of 45 days
Reposted
No
Salary listed
No
21% of KnowBe4's roles list one
Ghost-job risk at KnowBe4
high
39 stale, 1 reposted of 62 open
Hiring momentum
115 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from KnowBe4's own greenhouse board since 2026-08-03. Full hiring picture for KnowBe4.

About this role

The Tech Support role at KnowBe4 involves being the first point of contact for customer support, focusing on resolving product-related issues and inquiries. Daily tasks include assisting with product implementation, troubleshooting customer issues, managing support tickets, and collaborating with internal teams to enhance product offerings. The position requires effective communication and strong technical skills to ensure customer satisfaction and timely resolution of issues.

Our read on this posting3.0out of 5
benefits
4/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of KnowBe4 as an employer.

What you need

  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Minimum of 1 year experience in similar or related position
  • Excellent verbal and written communications
  • Highly organized and result-oriented
  • Excellent time management and organization skills
  • Can demonstrate technical troubleshooting and analysis ability

Nice to have

  • Two-year degree preferred
  • Familiarity with firewall and email protocols is preferred

What you get

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses

Worth weighing

  • Position is located in Berlin, Germany
  • No salary listed
  • An applicant assessment and background check may be part of the hiring procedure

Summarised from KnowBe4's posting. Read the full original.

Listed by KnowBe4 on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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