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KnowBe4

Core Support Technician (Position located in Cape Town, South Africa)

KnowBe4 · Cape Town, South Africa

Posted 23 days ago

or apply directly on KnowBe4's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
KnowBe4's roles stay open a median of 45 days
Reposted
No
Salary listed
No
21% of KnowBe4's roles list one
Ghost-job risk at KnowBe4
high
39 stale, 1 reposted of 62 open
Hiring momentum
115 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from KnowBe4's own greenhouse board since 2026-08-03. Full hiring picture for KnowBe4.

About this role

The Core Support Technician will provide level 1 support for desktop and laptop systems, handling break/fix services, application loading, and user settings. Responsibilities include managing incident tickets, collaborating with various teams to resolve issues, and maintaining desktop configurations. The role also involves troubleshooting hardware and software, administering G-suite, and ensuring effective service desk operations.

Our read on this posting3.0out of 5
benefits
4/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of KnowBe4 as an employer.

What you need

  • Preferred Associate degree in a related information technology field or 3 years of equivalent experience
  • Strong understanding of IT best practices and standards
  • Experience with Gmail and Google Docs
  • Experience with Mac and Apple products
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)

Nice to have

  • A+ Certification
  • Network+ Certification and G-Suite Certification obtained within 2 years of hire
  • Strong work ethic and emphasis on attention to details
  • Ability to operate effectively in a team environment with both technical and non-technical team members
  • Results driven and time management skills

What you get

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses

Worth weighing

  • No salary listed
  • Position requires flexible hours, including weekends and evenings
  • Role involves handling confidential matters
  • An applicant assessment and background check may be part of the hiring procedure

Summarised from KnowBe4's posting. Read the full original.

Listed by KnowBe4 on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at KnowBe4

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