or apply directly on IXL Learning's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days IXL Learning's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 45% of IXL Learning's roles list one
- Ghost-job risk at IXL Learning
- high 78 stale, 0 reposted of 113 open
- Hiring momentum
- 158 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from IXL Learning's own greenhouse board since 2026-08-03. Full hiring picture for IXL Learning.
About this role
As an IT Help Desk Specialist at IXL Learning, you will provide advanced technical support and mentorship to other help desk specialists while ensuring an exceptional internal customer experience. Your responsibilities will include troubleshooting and supporting software, hardware, and operating systems across various platforms, managing critical office systems, and enhancing documentation for internal processes. This role requires a proactive approach to problem-solving and a commitment to customer satisfaction in a full-time office setting.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IXL Learning as an employer.
What you need
- Bachelor’s degree in computer information systems or a related field
- 3-5 years of experience in help desk support
- Excellent written and spoken communication skills
- Strong ability to prioritize tasks and drive process improvement
- Customer-centric attitude with a strong passion for helping others
Nice to have
- Experience managing conference rooms and A/V equipment
- Passion for improving education through technology
What you get
- Base hourly rate of $28.00 to $33.00 per hour
- Benefits included
Worth weighing
- Full-time in-office role with a Monday-Friday schedule
- No specific mention of remote work options
- Pay range reflects minimum and maximum target for new hire pay, individual pay may vary based on several factors
Summarised from IXL Learning's posting. Read the full original.
Listed by IXL Learning on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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