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IXL Learning

Customer Operations Executive, MyTutor

IXL Learning · London, England

Posted about 2 months ago

or apply directly on IXL Learning's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
IXL Learning's roles stay open a median of 66 days
Reposted
No
Salary listed
No
45% of IXL Learning's roles list one
Ghost-job risk at IXL Learning
high
96 stale, 0 reposted of 113 open
Hiring momentum
158 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from IXL Learning's own greenhouse board since 2026-08-03. Full hiring picture for IXL Learning.

About this role

As a Customer Operations Executive at MyTutor, you will be responsible for providing excellent support to parents, pupils, tutors, and schools through various live channels, including phone, email, and chat. Your role will involve handling customer queries, ensuring resolutions, and contributing to operational tasks to maintain the smooth functioning of the platform. You will also have opportunities to improve processes and build expertise in specific areas over time.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IXL Learning as an employer.

What you need

  • Bachelor’s degree
  • Strong written and verbal communication skills
  • Genuine interest in solving problems and delivering positive outcomes for customers
  • Ability to manage competing priorities and stay organized
  • High attention to detail
  • Proactive mindset

Nice to have

  • Experience in a customer-facing or customer-adjacent role, ideally in a fast-paced service, operations, or marketplace environment

Worth weighing

  • Role involves weekend shifts, typically one weekend day per month
  • Position subject to an Enhanced DBS Disclosure check with children's barred list check

Summarised from IXL Learning's posting. Read the full original.

Listed by IXL Learning on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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