or apply directly on IXL Learning's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days IXL Learning's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 45% of IXL Learning's roles list one
- Ghost-job risk at IXL Learning
- high 78 stale, 0 reposted of 113 open
- Hiring momentum
- 158 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from IXL Learning's own greenhouse board since 2026-08-03. Full hiring picture for IXL Learning.
About this role
As an Associate IT Help Desk Specialist at IXL Learning, you will provide technical support to employees in the San Mateo office. Your responsibilities include troubleshooting hardware and software issues across various operating systems, managing support tickets, and assisting with office-wide systems like Google Workspace. You will also be tasked with developing documentation for internal processes and training resources.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IXL Learning as an employer.
What you need
- Bachelor’s degree
- Strong written and oral communication skills
- Exceptional critical thinking, research, and problem-solving skills
- Ability to prioritize tasks and work efficiently
- Customer-centric attitude with a strong passion for helping others
- Detail-oriented and exceptionally organized
Nice to have
- Some experience in a customer-facing role in a corporate setting
What you get
- Base hourly rate of $25.00 to $28.00 per hour
- Benefits included
Worth weighing
- Full-time position requires in-office work Monday-Friday
- Pay range is determined by role, level, and location, with individual pay based on various factors
Summarised from IXL Learning's posting. Read the full original.
Listed by IXL Learning on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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