or apply directly on Instacart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Instacart's roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 0% of Instacart's roles list one
- Ghost-job risk at Instacart
- moderate 36 stale, 3 reposted of 109 open
- Hiring momentum
- 212 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Instacart's own greenhouse board since 2026-08-03. Full hiring picture for Instacart.
About this role
As the Director of IT Operations at Instacart, you will lead a team responsible for IT Support, IT Logistics, and AV & Executive Support, ensuring high performance and service excellence. You will set the strategic vision for IT Operations, drive innovation, and enhance IT support through AI-powered tools while managing a budget of $5M or more. The role involves partnering with various departments to improve corporate security standards and streamline IT logistics as the company expands internationally.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Instacart as an employer.
What you need
- Proven track record of leading a large, multi-disciplinary IT operations team at a mid-to-large technology company.
- Experience managing teams of 20 or more people across multiple IT functions, with direct oversight of managers.
- Budget ownership and financial accountability at scale, managing IT budgets of $5M or more.
- Demonstrated ability to lead organisational change and innovation, building the vision for IT Operations.
- Authentic, transparent leadership style with a track record of building trust-based relationships with direct reports and senior stakeholders.
Nice to have
- Familiarity with Corporate Engineering tooling (Okta, Google Workspace, Slack, Risotto).
- Experience leading IT operations through a significant company transition such as IPO, rapid headcount growth, M&A, or international expansion.
- Hands-on experience integrating AI or automation tools into IT service delivery and end-user support workflows.
What you get
- Highly market-competitive compensation and benefits.
- Eligibility for a new hire equity grant and annual refresh grants.
Worth weighing
- No specific information on additional benefits beyond compensation and equity grants.
- Base pay range is provided only for San Francisco candidates, which may not apply to remote workers.
- The role requires a proactive approach to innovation and change, which may involve significant challenges.
Summarised from Instacart's posting. Read the full original.
Listed by Instacart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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