PitchMeAI Jobs
Instacart

Vendor Operations Senior Associate

Instacart · United States - Remote

Posted about a month ago

or apply directly on Instacart's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Instacart's roles stay open a median of 33 days
Reposted
No
Salary listed
No
0% of Instacart's roles list one
Ghost-job risk at Instacart
moderate
36 stale, 3 reposted of 109 open
Hiring momentum
212 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Instacart's own greenhouse board since 2026-08-03. Full hiring picture for Instacart.

About this role

The Vendor Operations Senior Associate at Instacart will focus on enhancing the performance of BPO vendors to ensure high-quality service for Shoppers and customers. Daily responsibilities include monitoring vendor performance, maintaining scorecards and dashboards, coordinating onboarding and training, and contributing to cross-team initiatives. The role requires strong data analysis skills and effective communication to drive operational excellence in a fast-paced environment.

Our read on this posting2.4out of 5
benefits
1/5
freshness
3/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Instacart as an employer.

What you need

  • Bachelor's degree in business, economics, operations, or a related field, or equivalent practical experience
  • 2 to 4 years of experience in project coordination, customer support operations, or BPO-related roles
  • Demonstrated data analysis skills, including the ability to translate data into actionable insights and recommendations
  • Strong written and verbal communication skills, with experience presenting clearly to peers and external vendor stakeholders
  • Proven ability to manage multiple priorities simultaneously in a fast-paced, constantly evolving environment
  • Strong organizational skills and attention to detail, with a track record of following through on commitments and escalating appropriately

Nice to have

  • Familiarity with SQL or data querying tools; experience with Salesforce or a similar CRM platform
  • Experience supporting nesting, training coordination, or quality assurance programs within a BPO environment
  • Customer-centric mindset with a genuine passion for operational excellence and continuous improvement

What you get

  • Highly market-competitive compensation
  • Eligible for a new hire equity grant as well as annual refresh grants

Worth weighing

  • Base pay varies significantly by location, with specific ranges provided for different states
  • No specific benefits beyond compensation mentioned in detail
  • Role requires travel and availability for Eastern Time Zone business hours

Summarised from Instacart's posting. Read the full original.

Listed by Instacart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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