Impact.com

Associate Manager, Academy Operations

Impact.com · Cape Town

Posted 9 days ago

or apply directly on Impact.com's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Impact.com's roles stay open a median of 45 days
Reposted
No
Salary listed
No
42% of Impact.com's roles list one
Ghost-job risk at Impact.com
high
50 stale, 1 reposted of 86 open
Hiring momentum
120 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Impact.com's own greenhouse board since 2026-08-03. Full hiring picture for Impact.com.

About this role

As an Associate Manager in Academy Operations at impact.com, you will oversee the content roadmap for the PXA team, ensuring that stakeholder demands are met with high-quality learning content. Your responsibilities include managing the migration to a new learning management system, coordinating content production, and leading an operations team while driving efficiency through AI and automation.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Impact.com as an employer.

What you need

  • 5+ years in education, enablement, or learning operations, including at least a year leading people
  • Strong project and programme management experience, with hands-on Jira and Asana proficiency
  • Experience in a SaaS environment, ideally within Customer Education, Academy, or Enablement
  • Confidence managing stakeholders across marketing, product, and customer-facing teams
  • A working understanding of instructional design, LMS architecture, and content production
  • A solutions-oriented mindset, strong attention to detail, and comfort making decisions when the picture isn't complete

Nice to have

  • Affiliate & Partnerships Industry Fundamentals Certification by PXA
  • Experience running a platform or LMS migration
  • Track record of applying AI or automation to creative or educational workflows
  • Familiarity with Confluence for process documentation, and with authoring tools like Rise or Thought Industries

What you get

  • Flexible Working: Responsible PTO policy for time off
  • Health and Wellness: Up to 12 fully covered therapy/coaching sessions per year and monthly gym reimbursement
  • A Stake in Our Growth: Restricted Stock Units (RSUs) with a 3-year vesting schedule
  • Investing in Your Growth: Free Coursera subscription and PXA courses
  • Parental Support: 26 weeks fully paid leave for primary caregiver and 13 weeks for secondary caregiver
  • Technology Financial Support: Technology stipend for home office setup and monthly internet allowance

Worth weighing

  • The role involves managing a migration to a new learning tech stack, which may present challenges during the transition.
  • The position requires a strong focus on project management and stakeholder communication, which may be demanding.
  • No specific salary or compensation details are provided in the posting.

Summarised from Impact.com's posting. Read the full original.

Listed by Impact.com on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Impact.com

All 86 open roles at Impact.com

Apply to an Associate Manager, Academy Operations position at Impact.com - Jobs near me at Cape Town