or apply directly on Impact.com's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Impact.com's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 42% of Impact.com's roles list one
- Ghost-job risk at Impact.com
- high 50 stale, 1 reposted of 86 open
- Hiring momentum
- 120 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Impact.com's own greenhouse board since 2026-08-03. Full hiring picture for Impact.com.
About this role
As an Associate Customer Success Manager at impact.com, you will manage and grow a portfolio of small and medium-sized customers, focusing on retention and platform adoption. Your role involves providing account operations support for enterprise customers, delivering platform training, and collaborating with internal teams to develop tailored solutions. You will also handle issue escalation and act as a product champion, ensuring clients receive strategic guidance on partnership marketing.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Impact.com as an employer.
What you need
- 1+ years of experience in Affiliate, Partnerships, or Digital Marketing
- 1+ years of experience in a client-facing role with a strong service-oriented approach
- Strong communication skills
- A passion for learning and a self-motivated drive to become a technical expert in SaaS tools
- A collaborative mindset with attention to detail
What you get
- Flexible Working: Responsible PTO policy
- Health and Wellness: Up to 12 fully covered therapy/coaching sessions per year and monthly gym reimbursement
- Restricted Stock Units (RSUs) as part of total compensation
- Free Coursera subscription and PXA courses for continuous learning
- Generous parental leave policy: 26 weeks fully paid for primary caregiver and 13 weeks for secondary caregiver
- Technology stipend for home office setup and monthly internet allowance
Worth weighing
- No specific salary information provided
- Role involves managing multiple accounts in a fast-paced environment, which may be challenging for some candidates
Summarised from Impact.com's posting. Read the full original.
Listed by Impact.com on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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