iFood

Technical Account Analyst Sr.

iFood · Brasil

Posted 8 days ago

or apply directly on iFood's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
iFood's roles stay open a median of 27 days
Reposted
No
Salary listed
No
0% of iFood's roles list one
Ghost-job risk at iFood
moderate
26 stale, 8 reposted of 101 open
Hiring momentum
219 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from iFood's own greenhouse board since 2026-08-03. Full hiring picture for iFood.

About this role

As a Technical Account Analyst Sr. at iFood, you will act as a key technical reference for strategic clients in the Payments and Banking team, ensuring a seamless technical journey. Your day-to-day responsibilities include overseeing integrations, troubleshooting technical issues, coordinating critical incidents, and facilitating communication among clients and internal teams. You will also conduct periodic analyses to identify improvement opportunities and produce technical documentation, all while proactively anticipating potential impacts before they escalate into incidents.

Our read on this posting3.0out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of iFood as an employer.

What you need

  • Experiência sólida com desenvolvimento de software e lógica de programação
  • Domínio prático de pelo menos uma linguagem: Java, Kotlin, Python, JavaScript/TypeScript ou Golang
  • Conhecimento profundo de APIs REST, webhooks e integrações entre sistemas
  • Experiência com troubleshooting técnico em ambientes produtivos críticos
  • Familiaridade com logs, métricas, observabilidade e sistemas distribuídos
  • Vivência trabalhando diretamente com clientes enterprise ou estratégicos

Nice to have

  • Experiência em plataformas de pagamentos: Pix, PayIn, Payout, adquirência, split, liquidação
  • Conhecimento do ecossistema financeiro brasileiro e Banking as a Service
  • Vivência em fintechs, meios de pagamento, bancos ou plataformas B2B
  • Experiência com AWS, mensageria, SQL e conceitos de CI/CD
  • Conhecimento de gestão de incidentes, SLAs, SLOs e métricas de performance

Worth weighing

  • Role involves significant technical responsibilities and client interaction, which may require strong interpersonal skills.
  • No specific salary or benefits mentioned in the posting.
  • The role is described as both technical and strategic, which may appeal to candidates looking for a blend of both areas.

Summarised from iFood's posting. Read the full original.

Listed by iFood on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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