Manager, Forward Deployed Engineering
ID.me · McLean, Virginia; Mountain View, California, United States
Posted 23 days ago
or apply directly on ID.me's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days ID.me's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of ID.me's roles list one
- Ghost-job risk at ID.me
- high 32 stale, 1 reposted of 54 open
- Hiring momentum
- 73 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ID.me's own greenhouse board since 2026-08-03. Full hiring picture for ID.me.
About this role
The Manager of Forward Deployed Engineering at ID.me will lead a team that acts as a bridge between customers and the product and engineering teams. This role involves translating customer challenges into technical requirements, managing a backlog of customer-driven work, and building relationships with technical stakeholders. The manager will also establish processes to document customer issues and improve team operations based on metrics.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ID.me as an employer.
What you need
- 5+ years in a customer-facing engineering role (forward deployed engineering, solutions engineering, sales engineering, or implementation engineering)
- 2+ years managing engineers
- Track record of translating messy, real-world customer problems into clear technical specs
- Experience building and prioritizing a backlog for a small team under competing customer deadlines
- Strong technical fluency
- Excellent relationship-building skills with both technical and non-technical customer stakeholders
Nice to have
- Background in identity proofing, fraud, or data/knowledge graph and ontology systems
- Prior experience at a high-growth B2B SaaS or platform company
What you get
- Comprehensive medical, dental, vision
- Health savings account
- Flexible spending accounts
- Basic and voluntary life and AD&D insurance
- 401(k) with company match
- Parental leave
Worth weighing
- Full-time, in-office culture with no remote work options stated
- Salary range provided, but final offers may vary based on multiple factors
- Role involves significant customer interaction and travel as needed
Summarised from ID.me's posting. Read the full original.
Listed by ID.me on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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