ID.me

Account Manager, Healthcare

ID.me · United States (U.S.)

Posted about 3 months ago

or apply directly on ID.me's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
ID.me's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of ID.me's roles list one
Ghost-job risk at ID.me
high
51 stale, 1 reposted of 54 open
Hiring momentum
73 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from ID.me's own greenhouse board since 2026-08-03. Full hiring picture for ID.me.

About this role

The Account Manager for Healthcare at ID.me will manage and deepen relationships with existing healthcare customers, including health systems and public healthcare agencies. This role focuses on driving customer retention and growth by developing account plans, collaborating with internal teams, and identifying opportunities for additional ROI. The position requires strong relationship management skills and a deep understanding of the healthcare technology landscape.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ID.me as an employer.

What you need

  • 5–10 years of experience in account management, customer success, or enterprise sales within healthcare technology or SaaS organizations
  • Demonstrated success managing and growing complex, multi-stakeholder enterprise accounts within health systems, hospitals, or payers
  • Proven track record of driving retention, expansion, and renewal in a quota-carrying account management role
  • Experience building executive-level relationships with IT and clinical leadership (CIO, CTO, CISO, CMIO, VP IT, Digital Transformation)
  • Strong understanding of healthcare IT environments, including EMR ecosystems (e.g. Epic, Oracle, eCW, Meditech), patient portals, digital front doors, and interoperability initiatives
  • Familiarity with federal and state healthcare programs and regulatory frameworks impacting identity, privacy, and access

Nice to have

  • Experience leveraging AI tools to drive account management activities efficiently
  • Experience working in or selling identity and access management (IAM), cybersecurity, authentication, or fraud prevention solutions
  • Ability to navigate regulated markets and complex procurement and renewal processes
  • Experience working in high-growth or venture-backed technology companies
  • Entrepreneurial mindset with strong ownership, initiative, and resilience

What you get

  • Comprehensive medical, dental, vision insurance
  • Health savings account
  • Flexible spending accounts
  • Basic and voluntary life and AD&D insurance
  • 401(k) with company match
  • Parental leave

Worth weighing

  • The role requires in-office work five days a week, which may limit flexibility for some candidates.
  • The salary range is broad and varies based on experience, which may lead to uncertainty during negotiations.
  • The role involves navigating complex healthcare environments, which may be challenging for those without specific industry experience.

Summarised from ID.me's posting. Read the full original.

Listed by ID.me on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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