Sr Customer Experience Manager
Hhaexchange · New York City Metropolitan Area
Posted 21 days ago · $130,000 - $150,000
or apply directly on Hhaexchange's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Hhaexchange's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 97% of Hhaexchange's roles list one
- Ghost-job risk at Hhaexchange
- low 0 stale, 0 reposted of 34 open
- Hiring momentum
- 47 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hhaexchange's own lever board since 2026-08-04. Full hiring picture for Hhaexchange.
About this role
The Senior Customer Experience Manager at HHAeXchange is responsible for developing and executing strategies to enhance customer activation, adoption, engagement, and retention. This role involves analyzing product usage and customer behavior data to create impactful digital experiences and interventions. The position requires a strategic mindset and a hands-on approach to building and measuring customer engagement initiatives.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hhaexchange as an employer.
What you need
- Experience in customer experience management
- Ability to analyze product usage and customer behavior data
- Strategic thinking and execution skills
- Experience in developing customer engagement strategies
What you get
- Competitive health plans
- Paid time-off
- Company paid holidays
- 401K retirement program with a company elected match
- Other company sponsored programs
Worth weighing
- Hybrid position requiring 3 days in-office attendance
- Base salary range provided, but no details on variable compensation
- Opportunity to shape a new customer engagement strategy rather than inheriting an existing program
Summarised from Hhaexchange's posting. Read the full original.
Listed by Hhaexchange on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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