Technical Customer Care Representative
Hhaexchange · Minneapolis, Minnesota
Posted about a month ago · $24.00-$28.00
or apply directly on Hhaexchange's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Hhaexchange's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 97% of Hhaexchange's roles list one
- Ghost-job risk at Hhaexchange
- low 0 stale, 0 reposted of 34 open
- Hiring momentum
- 47 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hhaexchange's own lever board since 2026-08-04. Full hiring picture for Hhaexchange.
About this role
As a Technical Customer Care Representative at HHAeXchange, you will provide technical support to home health agency clients, diagnosing and resolving user and technical issues related to the HHAeXchange mobile app. This role requires strong client service skills and effective communication, as you will interact directly with customers to ensure their needs are met. Bilingual candidates, particularly Spanish speakers, are highly valued in this position.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hhaexchange as an employer.
What you need
- Bilingual (Spanish speaking is a plus)
- Prior experience with the HHAeXchange mobile app
- Experience providing end-user technical software support
- Strong client service skills
- Exceptional communication skills
- Ability to diagnose technical and user issues
What you get
- Competitive health plans
- Paid time-off
- Company paid holidays
- 401K retirement program with a Company elected match
- Other company sponsored programs
Worth weighing
- Role starts in October 2026, which may require waiting for the position to begin
- Base wage range is specified but may vary based on multiple factors
- Shift premium eligibility is mentioned but not detailed
Summarised from Hhaexchange's posting. Read the full original.
Listed by Hhaexchange on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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