or apply directly on Heartflow's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Heartflow's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 65% of Heartflow's roles list one
- Ghost-job risk at Heartflow
- moderate 19 stale, 1 reposted of 63 open
- Hiring momentum
- 120 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Heartflow's own greenhouse board since 2026-08-03. Full hiring picture for Heartflow.
About this role
The Customer Success Manager at Heartflow is responsible for the implementation, adoption, and optimization of Heartflow's AI-driven cardiac solutions across key customer accounts in EMEA. This role involves leading complex projects, providing clinical expertise, and ensuring successful integration of Heartflow workflows into hospital processes. The position requires strong communication skills and the ability to operate autonomously while collaborating with various stakeholders.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Heartflow as an employer.
What you need
- Bachelor's degree or equivalent experience in medical imaging, radiography, healthcare sciences, engineering, or a related field.
- 5+ years of relevant clinical, technical, or customer-facing experience in cardiac CT / CCTA imaging, or equivalent advanced experience.
- Demonstrated experience in clinical applications, implementation, customer success, or healthcare technology support, including ownership of complex or high-stakes accounts.
- Strong understanding of hospital workflows and healthcare technology implementation, including multi-stakeholder environments.
- Proven project management experience, with the ability to manage multiple concurrent, complex projects.
- Experience interpreting operational metrics and customer analytics to inform decisions.
Nice to have
- Radiographer or clinical imaging background.
- Familiarity with healthcare IT systems including PACS and EMR environments.
- Experience delivering customer education programs, train-the-trainer initiatives, or clinical training at scale.
- Experience working across multiple CT scanner platforms and healthcare systems.
- Prior experience in SaaS, digital health, or AI-enabled healthcare technologies.
What you get
- Base salary compensation range of £60,000 - £70,000 per year.
- Eligible for commission-based earnings.
Worth weighing
- The role is highly customer-facing and requires strong clinical credibility and communication skills.
- The position involves significant travel (30-40%) across the UK and EMEA.
- No specific mention of remote work flexibility or work-life balance considerations.
Summarised from Heartflow's posting. Read the full original.
Listed by Heartflow on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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