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Harness

Professional Services Engagement Manager

Harness · London, England, United Kingdom

Posted about 3 months ago

or apply directly on Harness 's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Harness 's roles stay open a median of 81 days
Reposted
No
Salary listed
No
17% of Harness 's roles list one
Ghost-job risk at Harness
high
76 stale, 0 reposted of 77 open
Hiring momentum
112 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Harness 's own greenhouse board since 2026-08-03. Full hiring picture for Harness .

About this role

As a Professional Services Engagement Manager at Harness, you will be instrumental in facilitating customer transformations in software delivery by leveraging the Harness platform. Your role involves collaborating with customers to understand their needs, leading discovery sessions, and developing tailored service proposals. You will also work closely with various internal teams to ensure successful execution of engagements and drive customer success while achieving Professional Services targets.

Our read on this posting2.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Harness as an employer.

What you need

  • 5+ years of experience in a technical sales, professional services, solutions consulting, or customer-facing role within the software delivery, DevOps, cloud, or developer tooling ecosystem
  • 5+ years of experience as a manager or technical lead for teams in software engineering, devops software delivery, DevOps, cloud, developer tooling, etc
  • Strong understanding of modern software delivery practices, including CI/CD, DevOps, platform engineering, cloud-native technologies, and software development lifecycle best practices
  • Proven ability to consult with customers on technical transformation initiatives, helping organizations improve software delivery processes, developer productivity, and operational outcomes
  • Experience scoping complex technical engagements, developing service proposals, and authoring clear Statements of Work (SOWs) that align customer objectives with delivery outcomes
  • Demonstrated success positioning and selling professional services offerings, including scoping, discovery, solution development, pricing, forecasting, and commercial negotiations

What you get

  • Comprehensive healthcare benefits
  • Flexible work schedule
  • Paid Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement
  • Quarterly Harness TGIF-Off / 4 days

Worth weighing

  • No salary listed
  • Role involves a mix of technical and commercial responsibilities, which may require balancing different skill sets
  • The position may involve leading implementation engagements, which could add to workload
  • Must be comfortable working in a fast-paced environment with a focus on customer success

Summarised from Harness 's posting. Read the full original.

Listed by Harness on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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