or apply directly on GHX's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days GHX's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 59% of GHX's roles list one
- Ghost-job risk at GHX
- low 0 stale, 4 reposted of 37 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from GHX's own greenhouse board since 2026-08-03. Full hiring picture for GHX.
About this role
The Customer Support Analyst II at GHX will serve as a primary contact for customers, addressing inquiries and troubleshooting issues related to the GHX Internet B2B exchange system. This role involves using Salesforce to manage customer interactions, contributing to the Customer Support Knowledge Base, and collaborating with team members to provide timely solutions. The analyst will also mentor junior staff and escalate unresolved issues as necessary.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GHX as an employer.
What you need
- Must be a graduate
- 2-4 years of experience in Customer support
- Strong working knowledge of EDI-X12
- Technical expertise and logical diagnostic skills
Worth weighing
- No salary listed
- Role involves extensive troubleshooting and problem solving
- Experience with Salesforce is required
Summarised from GHX's posting. Read the full original.
Listed by GHX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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