PitchMeAI Jobs
GHX

Managed Services Analyst II (EMS)

GHX · Hyderabad, Telangana, India

Posted 20 days ago

or apply directly on GHX's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
GHX's roles stay open a median of 37 days
Reposted
No
Salary listed
No
59% of GHX's roles list one
Ghost-job risk at GHX
low
0 stale, 4 reposted of 37 open
Hiring momentum
64 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from GHX's own greenhouse board since 2026-08-03. Full hiring picture for GHX.

About this role

The Managed Services Analyst II role at GHX focuses on providing exceptional customer service to both internal and external clients, handling inquiries, and resolving issues related to GHX's products and services. Daily responsibilities include managing case work, documenting actions, identifying inefficiencies, and collaborating with team members to improve processes. The position also involves maintaining data confidentiality and supporting various projects as assigned.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GHX as an employer.

What you need

  • Strong English language and comprehension skills with clear and effective verbal and written communication
  • Ability to self-learn based on reviewing past resolutions and feedback from the team
  • Ability to identify learning opportunities and self-educate
  • Ability to review processes and recognize inefficiencies
  • Ability to recognize problems, gather information, and escalate to leadership
  • Must be able to follow documented processes and detail

Nice to have

  • Preferably exposed to Salesforce environment for case handling
  • Tech/B.E./MCA/BCA is preferred

Worth weighing

  • No salary listed
  • Role involves handling sensitive information which requires a high level of integrity
  • The position may involve repetitive tasks due to case handling
  • Limited information on career advancement opportunities within the role

Summarised from GHX's posting. Read the full original.

Listed by GHX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at GHX

All 37 open roles at GHX →