Delivery Manager - Customer Operations
Genius Sports · London, England, United Kingdom
Posted 28 days ago
or apply directly on Genius Sports's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Genius Sports's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 33% of Genius Sports's roles list one
- Ghost-job risk at Genius Sports
- high 23 stale, 2 reposted of 49 open
- Hiring momentum
- 97 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Genius Sports's own greenhouse board since 2026-08-03. Full hiring picture for Genius Sports.
About this role
The Delivery Manager at Genius Sports is responsible for overseeing the entire customer delivery lifecycle, from planning and executing implementations to ensuring ongoing operational success. This role involves coordinating cross-functional teams, managing project timelines and budgets, and resolving any operational issues that arise during service delivery. The Delivery Manager also leads seasonal readiness activities and ensures that customer requirements are consistently met throughout the partnership.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Genius Sports as an employer.
What you need
- Bachelor's degree in Business, Engineering, Information Technology, Project Management, or a related field, or equivalent practical experience
- 5+ years of experience managing complex customer implementations, technical deployments, or operational delivery within a customer-facing environment
- Demonstrated experience leading multiple concurrent customer engagements and cross-functional initiatives
- Strong customer-facing experience, including executive stakeholder management
- Strong understanding and ability to apply project management methodologies
- Proven experience managing project plans, risks, issues, dependencies, and delivery governance
Nice to have
- Experience within sports technology, broadcast technology, SaaS, media, or enterprise software
- Project Management certification (PMP, PRINCE2, Agile, or equivalent)
Worth weighing
- No specific salary listed
- The role requires managing complex customer implementations, which may involve high pressure and tight deadlines
- Experience with specific project management tools is required, which may limit candidates who are not familiar with them
Summarised from Genius Sports's posting. Read the full original.
Listed by Genius Sports on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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