or apply directly on Forward 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Forward 's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 21% of Forward 's roles list one
- Ghost-job risk at Forward
- high 11 stale, 0 reposted of 19 open
- Hiring momentum
- 26 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Forward 's own greenhouse board since 2026-08-03. Full hiring picture for Forward .
About this role
As a Customer Success Engineer at Forward, you will provide post-sales technical leadership to clients, ensuring successful adoption of the company's networking technologies. Your role involves advising customers, resolving technical issues, and collaborating with various internal teams. The position requires some travel and focuses on maintaining high levels of customer satisfaction and retention.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Forward as an employer.
What you need
- B.S. Computer Science or equivalent educational experience
- 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise or service provider
- Strong understanding of Networking and Security fundamentals
- Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
- Strong verbal and written communications skills
- Excellent analytical & problem-solving skills
Nice to have
- One or more of the following certificates: CCIE, JNCIE or VCDX
- Experience in working for a startup company
- Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)
- Ideal candidate will be onsite at customer location in NY
What you get
- Compensation based on qualifications, experience, and work location
- Starting base salary + bonus expected to be between $165,000/yr to $190,000/yr
- Offered compensation may also include stock
Worth weighing
- Remote position but requires some travel (10%)
- Focus on post-sales support may limit exposure to pre-sales or product development
- High level of customer interaction may require strong interpersonal skills
Summarised from Forward 's posting. Read the full original.
Listed by Forward on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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