Forward

Customer Success Engineer

Forward · UK

Posted 14 days ago

or apply directly on Forward 's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Forward 's roles stay open a median of 45 days
Reposted
No
Salary listed
No
21% of Forward 's roles list one
Ghost-job risk at Forward
high
11 stale, 0 reposted of 19 open
Hiring momentum
26 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Forward 's own greenhouse board since 2026-08-03. Full hiring picture for Forward .

About this role

As a Customer Success Engineer at Forward Networks, you will provide post-sales technical leadership to clients, ensuring successful adoption of the Forward Networks Platform. Your role involves advising customers, resolving technical issues, and collaborating with internal teams such as Product Management and Engineering. You will also guide clients through various stages of platform adoption and may need to travel to customer locations occasionally.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Forward as an employer.

What you need

  • B.S. Computer Science or equivalent educational experience
  • 5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
  • Strong understanding of Networking and Security fundamentals
  • Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
  • Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
  • Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems

Nice to have

  • One or more of the following certificates: CCIE, JNCIE or VCDX
  • Experience in working for a startup company
  • Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)

Worth weighing

  • Remote work with 10-20% travel requirement for customer and internal meetings
  • Ideal candidate will be located in Ireland / UK

Summarised from Forward 's posting. Read the full original.

Listed by Forward on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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