PitchMeAI Jobs
Figma

Technical Quality Specialist

Figma · San Francisco, CA • New York, NY • United States

Posted about 2 months ago

or apply directly on Figma's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Figma's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Figma's roles list one
Ghost-job risk at Figma
high
146 stale, 4 reposted of 158 open
Hiring momentum
217 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Figma's own greenhouse board since 2026-08-03. Full hiring picture for Figma.

About this role

As a Technical Quality Specialist at Figma, you will troubleshoot complex bugs and collaborate with internal teams to enhance the customer experience. Your day-to-day will involve interacting with customers through various support channels, diagnosing technical issues, and advocating for quality improvements. You will also contribute to documentation and social support efforts, ensuring effective communication between customers and the product and engineering teams.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Figma as an employer.

What you need

  • 4+ years of experience working in a QA or Support environment for a technical SaaS product
  • Experience collaborating closely with Engineering and Product teams
  • Troubleshooting and debugging experience across multiple platforms (Mac, Windows, iOS, and Android)
  • Consultative communication skills with the ability to tailor messaging for technical and non-technical audiences
  • Demonstrated resilience and adaptability in a dynamic environment

Nice to have

  • Experience working with design tools like Figma, Adobe Suite, Sketch, Framer
  • Ability to read and write Spanish, Portuguese, Japanese, Korean, German, or French

What you get

  • Equity to employees
  • Health, dental, and vision coverage
  • Retirement benefits with company contributions
  • Parental leave and reproductive or family planning support
  • Mental health and wellness benefits
  • Paid time off

Worth weighing

  • No specific salary listed, only a pay range provided
  • Role may require occasional weekend or holiday coverage
  • The requirement to keep cameras on during video interviews may not be comfortable for all candidates
  • In-person onboarding required after hiring

Summarised from Figma's posting. Read the full original.

Listed by Figma on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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