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Figma

Enterprise Support Specialist, Korean Speaking (London, United Kingdom)

Figma · London, England

Posted about 2 months ago

or apply directly on Figma's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Figma's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Figma's roles list one
Ghost-job risk at Figma
high
146 stale, 4 reposted of 158 open
Hiring momentum
217 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Figma's own greenhouse board since 2026-08-03. Full hiring picture for Figma.

About this role

As an Enterprise Support Specialist at Figma, you will provide high-quality support to strategic customers, helping them navigate complex use cases and technical issues. Your role involves diagnosing inquiries, collaborating with internal teams, and advocating for customer needs while ensuring efficient account setups and resolutions. You will also engage in identifying trends and insights to improve the customer experience and support product development.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Figma as an employer.

What you need

  • 3+ years' experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers
  • Experience troubleshooting SAML/SSO and SCIM configurations for large-scale organizations
  • Experience working with system administration for large end-user communities or guiding customers through complicated implementations
  • Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions
  • Fluent in Korean

Nice to have

  • Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development
  • Familiarity with or willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics)

Worth weighing

  • No salary listed
  • Full-time hybrid role with in-person onboarding required
  • Candidates must keep cameras on during video interviews
  • Application limits apply, restricting the number of applications within a 30-day period

Summarised from Figma's posting. Read the full original.

Listed by Figma on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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