PitchMeAI Jobs
Figma

Program Manager, Scale Onboarding (London, United Kingdom)

Figma · London, England

Posted about 2 months ago

or apply directly on Figma's site. We never take the application ourselves.

Is this posting real?

This role has been open
64 days
Figma's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Figma's roles list one
Ghost-job risk at Figma
high
146 stale, 4 reposted of 158 open
Hiring momentum
217 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Figma's own greenhouse board since 2026-08-03. Full hiring picture for Figma.

About this role

In this role, you'll be responsible for developing and delivering a scalable customer onboarding experience for a large number of commercial customers at Figma. You'll collaborate with various teams to design onboarding processes, create training materials, and use customer feedback to enhance the program. Your goal will be to ensure successful onboarding and drive product adoption among customers.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Figma as an employer.

What you need

  • 4+ years of relevant work experience, ideally in B2B SaaS
  • Experience managing customers through onboarding or implementation of technical products
  • Experience working with many customers at one time and demonstrated ability to drive towards successful customer outcomes through many programs
  • Proven time management and organization skills
  • Demonstrated comfort speaking to customers representing different personas across both function and seniority
  • Building and leading wide scale customer webinars, in collaboration with marketing teams

Nice to have

  • Experience using or working with Figma, or other UX/UI experience
  • Proven track record of adapting to new technologies and learning quickly

Worth weighing

  • No salary listed
  • Candidates must keep their cameras on during video interviews
  • In-person onboarding is required if hired
  • Application limits are in place for candidates

Summarised from Figma's posting. Read the full original.

Listed by Figma on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

More roles at Figma

All 158 open roles at Figma →