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Figma

Customer Enablement Manager (São Paulo, Brazil)

Figma · São Paulo, Brazil

Posted about 2 months ago

or apply directly on Figma's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Figma's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Figma's roles list one
Ghost-job risk at Figma
high
146 stale, 4 reposted of 158 open
Hiring momentum
217 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Figma's own greenhouse board since 2026-08-03. Full hiring picture for Figma.

About this role

As a Customer Enablement Manager at Figma, you will work closely with large strategic customers to enhance their experience and maximize the value they derive from the Figma platform. Your role involves designing tailored enablement strategies, managing customer adoption journeys, and collaborating with various internal teams to ensure a seamless customer experience. You will also deliver training sessions and build strong relationships with stakeholders to support product adoption and success.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Figma as an employer.

What you need

  • 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
  • Excellent communication skills, with the ability to connect with a wide range of customer personas
  • Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
  • A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
  • Written and spoken fluency in Portuguese, Spanish and English

Nice to have

  • Experience using Figma or working with design and collaboration tools
  • Background in UX/UI, Design Ops, or Frontend Development

Worth weighing

  • Role requires fluency in three languages: Portuguese, Spanish, and English
  • Focus on supporting customers in Latin America may limit exposure to other markets
  • Candidates must keep cameras on during video interviews and attend in-person onboarding
  • Application limits may restrict candidates from applying to multiple roles

Summarised from Figma's posting. Read the full original.

Listed by Figma on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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