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Figma

Customer Enablement Manager (London, United Kingdom)

Figma · London, England

Posted about 2 months ago

or apply directly on Figma's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Figma's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Figma's roles list one
Ghost-job risk at Figma
high
146 stale, 4 reposted of 158 open
Hiring momentum
217 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Figma's own greenhouse board since 2026-08-03. Full hiring picture for Figma.

About this role

As a Senior Customer Enablement Manager at Figma, you will work closely with large, strategic customers to enhance their experience with the Figma platform. Your role involves designing tailored enablement strategies, managing customer adoption journeys, and collaborating with various internal teams to ensure customer success. You will also deliver training sessions and build strong relationships with stakeholders to drive product adoption and uncover new use cases.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Figma as an employer.

What you need

  • 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
  • Excellent communication skills, with the ability to connect with a wide range of customer personas
  • Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
  • A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams

Nice to have

  • Experience using Figma or working with design and collaboration tools
  • Background in UX/UI, Design Ops, or Frontend Development
  • Proficiency in additional languages such as French, Spanish, German

Worth weighing

  • No salary listed
  • Role requires in-person onboarding and video interviews with cameras on
  • The position emphasizes a consultative approach, which may require a deep understanding of customer needs and product features

Summarised from Figma's posting. Read the full original.

Listed by Figma on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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