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Fanatics Collectibles

Customer Support Associate

Fanatics Collectibles · New York, NY, United States

Posted about 2 months ago

or apply directly on Fanatics Collectibles's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Fanatics Collectibles's roles stay open a median of 78 days
Reposted
No
Salary listed
No
1% of Fanatics Collectibles's roles list one
Ghost-job risk at Fanatics Collectibles
high
152 stale, 7 reposted of 155 open
Hiring momentum
237 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Fanatics Collectibles's own greenhouse board since 2026-08-03. Full hiring picture for Fanatics Collectibles.

About this role

As a Customer Support Associate at Fanatics Collectibles, you will serve as the primary contact for Collectors, addressing inquiries and issues related to products and services. Your role involves providing exemplary service through various communication channels, building relationships with Collectors, and developing a deep understanding of the product portfolio. This position offers opportunities for career advancement within the company.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fanatics Collectibles as an employer.

What you need

  • Positive, Collector-minded individual with a passion to serve
  • General knowledge of trading cards and collectibles industry
  • Strong problem-solving abilities and attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Able to multitask, prioritize, and manage time effectively
  • Proficiency in MS Suite, including Word, Outlook & Excel

Worth weighing

  • Remote role with varying hours
  • No specific benefits listed in the posting
  • Salary range provided is $20 - $25 USD, but does not include additional compensation details

Summarised from Fanatics Collectibles's posting. Read the full original.

Listed by Fanatics Collectibles on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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