or apply directly on ezCater, Inc's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days ezCater, Inc's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 90% of ezCater, Inc's roles list one
- Ghost-job risk at ezCater, Inc
- high 16 stale, 0 reposted of 30 open
- Hiring momentum
- 42 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ezCater, Inc's own greenhouse board since 2026-08-03. Full hiring picture for ezCater, Inc.
About this role
As an Associate IT Service Desk Engineer at ezCater, you will be responsible for troubleshooting technical issues, fulfilling service desk requests, and improving processes to enhance the technology experience for employees. Your day-to-day tasks will include onboarding and offboarding employees, managing software and hardware setups, and conducting new hire training. You will also participate in an on-call rotation after an initial ramp-up period, ensuring support for both on-site and remote meetings.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ezCater, Inc as an employer.
What you need
- 0-2 years of IT experience
- Experience in providing support for an endpoint fleet of Mac & Windows
- Supported Google Apps (Google Workspace) environment
- Supported modern enterprise software (Slack, Okta, Google, Zoom, O365)
- Working knowledge of Zoom Room Video Conferencing
- Ability to work from the Boston office 3-5 days per week
Nice to have
- A passion for solving technical problems and a desire to help others
- A friendly and outgoing personality
- Flexibility in working hours generally from 9am-5:30pm local time
What you get
- Market competitive salary
- Stock options
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
Worth weighing
- No salary listed beyond the range of $56,700–$76,000
- Role requires in-office presence 3-5 days per week
- Initial ramp-up period before joining on-call rotation
- Company does not sponsor work visas
Summarised from ezCater, Inc's posting. Read the full original.
Listed by ezCater, Inc on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.