or apply directly on ExtraHop's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days ExtraHop's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 83% of ExtraHop's roles list one
- Ghost-job risk at ExtraHop
- high 13 stale, 0 reposted of 18 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ExtraHop's own greenhouse board since 2026-08-03. Full hiring picture for ExtraHop.
About this role
As a Customer Success Engineer at ExtraHop, you will focus on ensuring successful outcomes for customers by analyzing their requirements and promoting the effective application of ExtraHop's products. Your role will involve securing contract renewals, identifying growth opportunities, and facilitating customer onboarding and engagement. You'll collaborate with various teams to align customer goals with technical execution and champion customer needs for product enhancements.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ExtraHop as an employer.
What you need
- Four-year college degree, preferably in a technical field such as management information systems or information technology.
- Effective communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment.
- Demonstrated ability to work flexibly, both independently and as part of a team.
- Proficiency of networking principles (layers 2 through 4 of the OSI model) and application protocols (e.g., HTTP, CIFS, DB Protocols such as TNS/TDS, MS-RPC, and DNS).
- Technical proficiency in enterprise networking fundamentals (TCP/IP, DNS, routing/switching, network packet brokers, firewalls) and API integrations for security stack interoperability.
Nice to have
- Experience with project management is a plus.
What you get
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
Worth weighing
- No salary listed
- Role involves both remote collaboration and occasional travel, which may impact work-life balance.
Summarised from ExtraHop's posting. Read the full original.
Listed by ExtraHop on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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