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Elation Health

Customer Success Manager, Small Group

Elation Health · US- Remote

Posted about 2 months ago · $80,000 - $105,000k

or apply directly on Elation Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Elation Health's roles stay open a median of 66 days
Reposted
No
Salary listed
Yes
95% of Elation Health's roles list one
Ghost-job risk at Elation Health
high
13 stale, 0 reposted of 20 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Elation Health's own greenhouse board since 2026-08-03. Full hiring picture for Elation Health.

About this role

The Customer Success Manager for Small Group will focus on engaging, retaining, and growing small to mid-tier healthcare practices through AI-driven strategies. Daily responsibilities include executing growth and retention campaigns, managing customer inquiries, overseeing contract renewals, and utilizing CRM and AI tools to enhance customer interactions and drive efficiency.

Our read on this posting2.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Elation Health as an employer.

What you need

  • 2+ years of experience in customer success or customer-facing sales roles in healthcare SaaS or RCM platforms
  • Strong communication skills (written + verbal)
  • Adaptability, coachability, and customer empathy
  • Experience or interest in CRM tools (e.g., Salesforce, HubSpot), campaign platforms, or digital tools
  • Willingness to learn AI platforms for lifecycle engagement

Nice to have

  • Exposure to healthcare workflows or patient/provider engagement
  • EHR experience

What you get

  • Salary: $80,000 - $105,000k/yr USD + variable comp

Worth weighing

  • Role involves managing a book of business of 300 - 500 customers, which may require significant attention and organization
  • Focus on AI-driven engagement strategies may imply a need for comfort with technology and data analysis
  • No specific mention of career advancement opportunities or training programs

Summarised from Elation Health's posting. Read the full original.

Listed by Elation Health on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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