Enterprise Customer Success Manager
Elation Health · US- Remote
Posted about 2 months ago · $105,000 - 120,000
or apply directly on Elation Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Elation Health's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- Yes 95% of Elation Health's roles list one
- Ghost-job risk at Elation Health
- high 13 stale, 0 reposted of 20 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Elation Health's own greenhouse board since 2026-08-03. Full hiring picture for Elation Health.
About this role
As an Enterprise Customer Success Manager at Elation, you will be responsible for managing a portfolio of mid-market and enterprise healthcare customers. Your role involves strategic account ownership, planning, and renewal management, as well as driving product adoption and expansion opportunities. You will engage with executive leadership, deliver business reviews, and collaborate cross-functionally to enhance customer satisfaction and retention.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Elation Health as an employer.
What you need
- 5+ years in Customer Success, Account Management, or a customer-facing growth role
- At least 2+ years focused on mid-market and enterprise accounts in healthcare SaaS, EHR, or RCM platforms
- Demonstrated success managing complex, multi-stakeholder accounts
- Prior experience owning expansion revenue, renewals, and upsell/cross-sell motions
- Familiarity with ambulatory, specialty, multi-site group practices, or enterprise health systems
- Executive presence and ability to influence C-suite and VP-level stakeholders
What you get
- Salary: $105,000 - 120,000/yr USD w/ variable comp
Worth weighing
- Role involves managing a complex book of business with competing priorities
- Focus on strategic account planning and executive engagement may require significant travel or time commitment
- No specific mention of remote work flexibility or work-life balance initiatives
Summarised from Elation Health's posting. Read the full original.
Listed by Elation Health on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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