PitchMeAI Jobs
EDB

Senior Customer Success Manager

EDB · Singapore

Posted about 3 months ago

or apply directly on EDB's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
EDB's roles stay open a median of 103 days
Reposted
No
Salary listed
No
0% of EDB's roles list one
Ghost-job risk at EDB
high
12 stale, 0 reposted of 12 open
Hiring momentum
6 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from EDB's own greenhouse board since 2026-08-03. Full hiring picture for EDB.

About this role

The Senior Customer Success Manager at EDB is responsible for ensuring customer satisfaction and growth within their portfolio by building strong relationships and providing strategic guidance. This role involves addressing customer needs, managing risks, and driving the adoption of EDB's data and AI platform. The CSM will collaborate with internal teams and serve as a liaison between customers and product management to optimize the customer experience.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of EDB as an employer.

What you need

  • 5-10+ years of experience in account management, solution engineering or client services in enterprise technology
  • Experience managing multi-million dollar portfolios of recurring revenue
  • Outstanding oral and written communication skills
  • Strong management and business skills with a proven track record of developing relationships with VP-level and Director-level executives
  • Ability to work independently and as part of a team
  • Bachelor degree

Nice to have

  • MS or MBA
  • Experience in program management and project management
  • Experience in relational databases like PostgreSQL, MySQL, Oracle, SQL Server, Sybase, DB2

What you get

  • Access to CuraLinc for health and wellness tips
  • Wellness Fridays extending to December 2026

Worth weighing

  • Travel up to 40%
  • No specific salary or compensation details provided
  • Position requires Indonesian citizenship or PR status

Summarised from EDB's posting. Read the full original.

Listed by EDB on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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