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DoorDash USA

Associate Operations Manager, Service, Labs (PM Shift) - DoorDash Dot

DoorDash USA · Phoenix, AZ; Mesa, AZ; Chandler, AZ; Gilbert, AZ; Maricopa, AZ; Casa Grande, AZ; Glendale, AZ; Scottsdale, AZ

Posted about 3 months ago

or apply directly on DoorDash USA's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
DoorDash USA's roles stay open a median of 103 days
Reposted
No
Salary listed
No
0% of DoorDash USA's roles list one
Ghost-job risk at DoorDash USA
high
462 stale, 8 reposted of 462 open
Hiring momentum
135 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from DoorDash USA's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash USA.

About this role

As an Associate Operations Manager for Service at DoorDash Labs, you will oversee the PM shift operations in the Phoenix market, leading a team of technicians to ensure maximum uptime of operational assets. Your responsibilities include tracking productivity, maintaining adherence to service SOPs, and coordinating technician development, while collaborating with the AM Associate Operations Manager for seamless shift transitions.

Our read on this posting2.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash USA as an employer.

What you need

  • 6+ years in service operations, field service, or technical operations
  • 2+ years leading service technicians or field teams
  • Strong experience with work order systems and operational KPIs (MTTR, MTBF, throughput, SLA)
  • Comfortable operating in fast-paced, ambiguous environments
  • Experience scaling operations, launching new markets, or supporting infrastructure buildouts
  • Valid U.S. driver's license required and a successful completion of MVR required

Nice to have

  • Experience in robotics, autonomous systems, electric vehicles, aircraft, or similar complex systems
  • Mobile/field service background
  • Familiarity with service platforms like MaintainX, JIRA, or similar
  • Exposure to technical environments (diagnostics, APIs, scripting, Python, GitHub)

What you get

  • premium healthcare
  • wellness expense reimbursement
  • paid parental leave

Worth weighing

  • Role is fully on-site with a PM shift schedule (2:30 PM – 11:00 PM)
  • No salary listed
  • Experience in robotics or similar fields is preferred but not mandatory

Summarised from DoorDash USA's posting. Read the full original.

Listed by DoorDash USA on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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