Senior Associate, Merchant Strategy & Operations
DoorDash USA · New York, NY; San Francisco, CA; Chicago, IL; Austin, TX; Denver, CO; Los Angeles, CA; Miami, FL; Seattle, WA
Posted about 3 months ago
or apply directly on DoorDash USA's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days DoorDash USA's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 0% of DoorDash USA's roles list one
- Ghost-job risk at DoorDash USA
- high 456 stale, 8 reposted of 462 open
- Hiring momentum
- 682 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from DoorDash USA's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash USA.
About this role
In this role, you will lead the support experience for merchants on the DoorDash platform, focusing on strategy and execution to enhance merchant satisfaction and retention. Your responsibilities will include developing strategies to minimize operational friction, analyzing data to inform decisions, and collaborating with various teams to implement key initiatives that improve the merchant experience.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash USA as an employer.
What you need
- Bachelor’s degree or higher
- 2-4+ years of experience in consulting, strategy, operations, banking, technology, or related experience
- Proven track record of working on highly cross-functional initiatives
- Ability to manage towards ambitious goals in complex environments
- Proactive in identifying opportunities and solutions
- Strong problem-solving skills
Nice to have
- Experience in high-growth or early-stage startups
- Experience leading a team
What you get
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
Worth weighing
- No specific salary listed, only a range based on location and experience
- Role involves significant cross-functional collaboration, which may require strong interpersonal skills
- Emphasis on data-driven decision-making may require advanced analytical skills
Summarised from DoorDash USA's posting. Read the full original.
Listed by DoorDash USA on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
More roles at DoorDash USA
- Account Manager, CPGNew York, NY; Los Angeles, CA; Atlanta, GA; Chicago, IL; San Francisco, CA
- Enterprise Security EngineerUnited States - Remote
- Principal Software Engineer, AdsNew York, NY; San Francisco, CA; Sunnyvale, CA
- Director, Enterprise Sales & Strategic PartnershipsNew York, NY; Los Angeles, CA; San Francisco, CA; United States - Remote
- Associate Manager, Retail PartnershipsSan Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Los Angeles, CA
- Senior Staff Machine Learning EngineerSan Francisco, CA; Sunnyvale, CA
- Machine Learning Engineer, Marketplace OptimizationSan Francisco, CA; Sunnyvale, CA
- Senior Payroll AnalystUnited States - Remote