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DoorDash USA

Account Manager, SMB

DoorDash USA · Los Angeles, CA

Posted about 3 months ago

or apply directly on DoorDash USA's site. We never take the application ourselves.

Is this posting real?

This role has been open
103 days
DoorDash USA's roles stay open a median of 103 days
Reposted
No
Salary listed
No
0% of DoorDash USA's roles list one
Ghost-job risk at DoorDash USA
high
462 stale, 8 reposted of 462 open
Hiring momentum
135 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from DoorDash USA's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash USA.

About this role

As an Account Manager for SMBs at DoorDash, you will manage a portfolio of approximately 75 restaurant partners, focusing on building long-term relationships and enhancing their performance on the platform. Your responsibilities will include making high-volume outbound calls, advising merchants on pricing and product adoption, delivering quarterly business reviews, and collaborating with internal teams to drive growth and reduce churn.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash USA as an employer.

What you need

  • 2+ years of experience in client-facing sales roles
  • Experience in outbound sales and/or account management with accountability for retention and growth
  • Experience using Salesforce or similar CRM tools
  • Intermediate to proficient level in Google Sheets or Microsoft Excel
  • Strong communication skills to engage with merchants via phone and email
  • Goal-oriented with a competitive nature

What you get

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical, dental, and vision benefits

Worth weighing

  • High-volume outbound activity may lead to a fast-paced work environment
  • Role requires flexibility in remote and in-office work, including potential travel
  • Compensation includes base salary plus opportunities for sales commission, but specifics are not detailed in the posting

Summarised from DoorDash USA's posting. Read the full original.

Listed by DoorDash USA on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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