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Dnb

Customer Change Management & Communications Manager (R-19799)

Dnb · Florham Park - New Jersey - United States

Posted 23 days ago

or apply directly on Dnb's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Dnb's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Dnb's roles list one
Ghost-job risk at Dnb
low
0 stale, 6 reposted of 127 open
Hiring momentum
227 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Dnb's own lever board since 2026-08-04. Full hiring picture for Dnb.

About this role

The Customer Change Management & Communications Manager at Dun & Bradstreet is responsible for overseeing customer-facing change initiatives. This includes defining a centralized framework for assessing and communicating changes, ensuring that all necessary assessments and support materials are provided before executing customer communications. The role involves collaboration with various teams to enhance customer experience and drive effective change adoption programs.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dnb as an employer.

What you need

  • Experience in change management and communications
  • Ability to define and govern change initiatives
  • Strong collaboration skills with cross-functional teams
  • Experience in developing communication strategies
  • Proven ability to drive customer experience improvements

What you get

  • Generous paid time off in your first year, increasing with tenure
  • Up to 16 weeks 100% paid parental leave after one year of employment
  • Paid sick time to care for yourself or family members
  • Education assistance and extensive training resources
  • Do Good Program: Paid volunteer days & donation matching
  • Competitive 401k with company matching

Worth weighing

  • Role involves significant cross-department collaboration which may require strong interpersonal skills
  • Focus on customer communications may limit exposure to other areas of the business
  • No specific mention of required years of experience or educational background

Summarised from Dnb's posting. Read the full original.

Listed by Dnb on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Dnb

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