or apply directly on Datadog's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Datadog's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Datadog's roles list one
- Ghost-job risk at Datadog
- low 0 stale, 32 reposted of 455 open
- Hiring momentum
- 589 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Datadog's own greenhouse board since 2026-08-03. Full hiring picture for Datadog.
About this role
As a Manager of Customer Success at Datadog, you will lead and develop teams of Customer Success Managers, focusing on enhancing customer experience and retention. Your responsibilities include driving the renewal and expansion sales cycle, mentoring your team, and collaborating across departments to ensure positive customer outcomes. This role requires a balance of autonomy and effective communication, all while fostering high-performance teams in a fast-paced environment.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Datadog as an employer.
What you need
- 6+ years of experience in Customer Success or Account Management
- 3+ years of experience leading a high-performing team of Customer Success Managers
- Proven track record in negotiating contract terms and overcoming pricing objections
- Experience in the SaaS space
- Familiarity with B2B tech or subscription-based software
What you get
- Best-in-class onboarding
- Sales training in MEDDIC and Command of the Message
- Inclusive company culture with opportunities to join Community Guilds
- Intra-departmental mentor and buddy program
- Continuous professional development and product training
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Worth weighing
- No specific mention of the technology stack used
- Salary range provided, but actual compensation may vary based on skills and experience
- Role involves a significant leadership component, which may not suit all candidates
Summarised from Datadog's posting. Read the full original.
Listed by Datadog on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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